Afternoon, Main lobby (1:05pm – 1:50pm; 50 min) – Hao
- 80% of interviews go / come in alone.
- They always stand in the center line of two elevators. Never too left or too right.
- The like to check out what’s happening in the front desk area (there is a big screen TV).
- People always go out directly.
- Nobody (technically only two) watches the two big monitors.
- Things people usually look at: map, doors, elevator buttons, and card reader. Then start to look around.
- If they are talking, most likely they are not gonna pay attention to the environment.
- People usually don’t talk to strangers.
- The average waiting time between 1:00-2:00 is 15-20 sec, if they need to wait. About 30% of the people observed can get into an elevator without waiting more than 3 seconds. After 1:30, most people can come into the directly.
- Surprisingly, people don’t use cell phone often when they are waiting for the elevator.
Afternoon, 4th floor (2pm – 2:20pm; 20 min) – Hao
(2-3 people came, no notes)
Evening, Main lobby 5pm-6pm (60min) – Ari
- Total 63 observed instances
- 50 / 50 split between number of groups leaving and arriving
- About 60% were individuals, 40% groups of 2 to 5
- 35% of those entering caught elevators without any pause
- 63% of those exiting left without any pause
- About 30% of both groups paused to glance at the television / RA table
* *note:CNN was broadcasting info from Egypt at the time
- Only 1 instance in which someone looked at the wall displays
- Only 2 instances in which people used personal devices (music or phone)
Evening, Resident floor lobby, 6pm-7pm (4th floor) (60 min) – Ari
- Total 2 observed instances
- 1 leaving, 1 arriving
- My presence influenced heavily the behavior of the individual leaving